Privacy Policy

Our Commitment to Your Privacy

At Veriqual, we understand that privacy is fundamental to trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our technical skills assessment services. We are committed to transparency and handling your data with the utmost care and respect.

This policy applies to all personal information we collect through our website, assessment services, and any other interactions you have with Veriqual. By using our services, you agree to the collection and use of information as described in this policy.

Last updated: January 6, 2026

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Contact Forms: Name, email address, phone number (optional), and message content when you reach out to us
Assessment Registration: Professional information, educational background, work experience, and specific competency areas of interest
Assessment Participation: Responses to evaluation questions, performance data, and competency assessment results
Communications: Records of correspondence, feedback, and any questions or concerns you share with us

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

Technical Data: IP address, browser type and version, operating system, device type, and unique device identifiers
Usage Data: Pages visited, time spent on pages, navigation patterns, referring website, and interaction with website features
Cookies and Similar Technologies: Information stored through cookies, web beacons, and similar tracking technologies (see our Cookie Policy for details)

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Consent: When you voluntarily provide information through forms or explicitly agree to certain data uses

Contract Performance: To deliver the assessment services you have requested

Legitimate Interests: To improve our services, ensure website security, and communicate relevant information

Legal Obligations: To comply with applicable laws and regulations

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Inquiries: 2 years from last contact
• Assessment Records: 5 years from assessment completion for verification purposes
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics: Typically 26 months in aggregated form
• Legal Requirements: Longer retention if required by law or legitimate business needs

How We Use Your Information

Service Delivery and Communication

We use your personal information to provide our assessment services and communicate with you effectively:

• Process your assessment registration and deliver evaluation services
• Respond to your inquiries and provide customer support
• Send service-related notifications and updates
• Generate and deliver assessment reports and documentation

Service Improvement and Analytics

We analyze data to enhance our services and user experience:

• Monitor and improve website performance and functionality
• Understand how users interact with our platform
• Identify areas for service enhancement
• Develop new features and assessment methodologies

Marketing Communications

With your consent, we may use your information for marketing purposes:

• Send information about new services and offerings
• Share industry insights and professional development resources
• Invite you to participate in surveys or feedback opportunities
• You can opt out of marketing communications at any time

Third-Party Sharing

We share your information only in limited circumstances:

• Service Providers: Trusted partners who assist in delivering our services (hosting, analytics, email services)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize specific data sharing

We never sell your personal information to third parties for their marketing purposes.

How We Protect Your Information

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security updates and patches
• Firewall protection and intrusion detection

Administrative Controls

• Strict access controls and authentication
• Staff training on data protection
• Regular security audits and assessments
• Incident response procedures

Physical Security

• Secure data center facilities
• Restricted physical access to servers
• Environmental controls and monitoring
• Backup and disaster recovery systems

Monitoring and Response

• Continuous security monitoring
• Automated threat detection systems
• Regular vulnerability assessments
• Prompt breach notification procedures

While we strive to protect your information using industry-standard practices, no method of transmission or storage is completely secure. We continuously work to improve our security measures and will notify you promptly in the event of any data breach that may affect your personal information.

Your Privacy Rights

You have important rights regarding your personal information. We are committed to facilitating the exercise of these rights in a timely and transparent manner:

Right to Access

You have the right to request a copy of all personal information we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request corrections. We will update your information promptly upon verification.

Right to Erasure

You can request deletion of your personal information. We will comply unless we have a legitimate reason to retain the data, such as legal obligations or ongoing service delivery.

Right to Data Portability

You have the right to receive your personal data in a portable format and, where feasible, have it transmitted directly to another service provider.

Right to Object

You can object to certain types of data processing, including processing based on legitimate interests or for marketing purposes. We will honor your objection unless we have compelling grounds to continue.

Right to Restrict Processing

You may request that we limit how we use your personal information in certain circumstances, such as while we verify the accuracy of data or assess your objection to processing.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm once your data has been deleted from our systems.

Please note that certain information may need to be retained for legal compliance, dispute resolution, or to complete ongoing services. We will inform you if any data must be retained and explain the reason for retention.

International Data Transfers

Your information may be transferred to and processed in countries other than India. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

These safeguards may include standard contractual clauses approved by regulatory authorities, adequacy decisions, or other legally recognized transfer mechanisms. We work only with service providers who commit to protecting your data with the same level of care we provide.

Children's Privacy

Our services are designed for adult professionals in the energy sector. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from someone under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice through email or prominent website notification.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Information