Terms of Service
Last updated: December 5, 2025
Introduction and Scope
These Terms of Service govern your use of the Claritex website and the business communication courses we offer. By accessing our website or enrolling in our courses, you agree to be bound by these terms. Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to update these terms at any time, and your continued use of our services after changes are made constitutes acceptance of those changes.
Description of Services
Claritex provides professional business communication training courses in Bangalore, India. Our services include business writing foundations, presentation skills development, and executive communication workshops. We deliver these services through structured courses with professional instructors in supportive learning environments.
Educational Services: We offer courses designed to help professionals develop communication skills through practical frameworks and constructive feedback.
Course Materials: Participants receive access to course content, practice exercises, and learning resources relevant to their enrolled programs.
Instructor Guidance: Our courses include instruction and feedback from experienced communication professionals.
Acceptable Use of Our Services
When using our website and services, you agree to use them only for lawful purposes and in ways that don't infringe on the rights of others or restrict their use and enjoyment of our services.
Permitted Uses
• Browsing our website to learn about our courses and services
• Inquiring about courses through our contact forms
• Enrolling in courses for your professional development
• Participating in course activities and learning exercises
• Using course materials for personal learning and skill development
Prohibited Uses
• Violating any applicable laws or regulations
• Impersonating any person or entity or misrepresenting your affiliation
• Distributing course materials without authorization
• Interfering with the proper functioning of our website or services
• Attempting unauthorized access to our systems or data
• Using our services for any commercial purpose without permission
• Harassing or disrupting other participants in our courses
Fair Usage Guidelines
We ask all participants to engage respectfully with instructors and fellow learners, contribute positively to the learning environment, and use course resources responsibly. Our courses are designed for professional development, and we expect participants to approach them with appropriate commitment and professionalism.
Course Enrollment and Participation
When you enroll in a Claritex course, you're making a commitment to participate in the learning process. Here's what you need to know about enrollment and participation.
Enrollment Requirements
You must provide accurate and complete information when enrolling in courses. This includes your name, contact information, and any other details requested during the enrollment process. You're responsible for maintaining the accuracy of this information and notifying us of any changes.
Course enrollment is subject to availability and may be limited by class size restrictions. We reserve the right to accept or decline enrollment requests based on course capacity and suitability for the program.
Participation Expectations
Course participants are expected to attend scheduled sessions, complete assignments and exercises, and engage constructively in learning activities. While we understand that circumstances may occasionally prevent full participation, consistent engagement is essential for getting the most value from our courses.
If you're unable to continue a course after enrollment, please inform us as soon as possible. We'll work with you to find an appropriate solution based on the circumstances and our policies.
Account Security
If you create an account or receive access credentials for course materials, you're responsible for maintaining the confidentiality of your account information. Please notify us immediately if you suspect any unauthorized use of your account.
Service Availability and Modifications
While we strive to provide consistent and reliable services, there are certain factors that may affect availability and delivery of our courses.
Course Scheduling and Availability
Course schedules are subject to change based on instructor availability, enrollment numbers, and other operational factors. We'll make reasonable efforts to notify enrolled participants of any significant schedule changes in advance.
Course offerings may vary throughout the year, and we may add, modify, or discontinue specific courses based on demand and other business considerations. Current course information is available on our website and through direct inquiry.
Website Maintenance and Updates
We may temporarily suspend access to our website for maintenance, updates, or other technical reasons. We'll try to schedule such interruptions during times that minimize inconvenience to users, though emergency maintenance may occasionally be necessary without advance notice.
We reserve the right to modify, update, or improve our website and services at any time. These changes may include adding new features, modifying existing functionality, or updating the overall user experience.
Course Content and Curriculum
Course content and curriculum may be updated periodically to reflect current best practices in business communication, incorporate participant feedback, and improve learning outcomes. We maintain the right to modify course materials and teaching approaches while preserving the core value and objectives of each program.
Payment Terms and Course Fees
Course fees are posted on our website and communicated during the enrollment process. Payment terms and refund policies are provided at the time of enrollment and may vary by course.
Payment Processing: Course fees are due according to the payment schedule provided at enrollment. We accept payment methods as specified during the enrollment process.
Pricing Changes: We reserve the right to modify course pricing, though price changes will not affect courses for which payment has already been made.
Refund Policy: Specific refund policies are communicated at the time of enrollment and depend on the timing of withdrawal requests and other factors.
Intellectual Property Rights
The content on our website and in our courses is protected by intellectual property rights. Understanding these rights helps ensure appropriate use of our materials.
Our Content Ownership
All content on the Claritex website and in our courses, including text, graphics, logos, course materials, and other resources, is owned by or licensed to Claritex. This content is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without explicit permission. Course participants receive a limited license to use course materials for personal learning purposes during and after course completion.
User-Generated Content
If you submit content during courses, such as written exercises or practice presentations, you retain ownership of that content. However, by submitting it, you grant Claritex a limited license to use it for educational purposes within the course context.
We respect your intellectual property rights and will not use your submitted work outside the course context without your permission.
Trademark Usage
The Claritex name, logo, and other trademarks are the property of Claritex. You may not use these trademarks without our prior written permission, except as necessary to identify our services in a factual manner.
Service Limitations and Disclaimers
While we're committed to providing high-quality courses and services, it's important to understand certain limitations and disclaimers.
Suspension and Termination
We reserve the right to suspend or terminate access to our services in certain circumstances. This may occur if you violate these Terms of Service, engage in conduct that disrupts other participants or instructors, or for other legitimate reasons related to the operation of our business.
You may also choose to discontinue use of our services at any time, subject to any obligations related to enrolled courses and payment terms. If you have questions about discontinuing service, please contact us to discuss your options.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of India and the state of Karnataka. Any disputes arising from these terms or your use of our services will be subject to the jurisdiction of courts in Bangalore, Karnataka.
If you have a concern or dispute, we encourage you to contact us first. We prefer to resolve issues through direct communication and mutual understanding whenever possible.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements. When we make changes, we'll update the "Last updated" date at the top of this page.
For significant changes, we may provide additional notice through our website or via email. Your continued use of our services after changes are made constitutes acceptance of the updated terms.
Questions About These Terms
If you have questions about these Terms of Service or need clarification on any point, please don't hesitate to reach out. We're here to help and want to ensure you understand our policies and your rights.
You can contact us through our contact page, and we'll respond to your inquiry as promptly as possible.